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Profile picture of Hiep Truong - van der Leen
Profile picture of Hiep Truong - van der Leen

Hiep Truong - van der Leen

Role: Expert in Visual Thinking and User-Centered Innovation

Industry: Professional Services > Business Consulting

Accomplishments in my industry

  • Led product ownership for software teams at OGD ict-diensten, focusing on user-centered design.
  • Served as Business Analyst at Domino's Pizza, enhancing efficiency in product ordering and delivery.
  • Founded &Hiep, specializing in empathy and understanding within teams and customer insights.

About me

Navigating the intersection of technology and human needs, my nearly two decades in IT and design have been dedicated to unraveling complex issues and translating ambitious goals into actionable plans. Visualization is a powerful tool in my arsenal, making the intangible tangible and adding impact to any story, supporting the achievement of meaningful and sustainable changes.

My expertise lies in implementing Design Thinking in IT projects, fostering innovation through user-centered design, and bridging the gap between technical teams and end-users. Incorporating AI into user-centered design and using visual tools to improve business processes are among the achievements that underscore my credibility in this field.

Languages

  • Dutch: native
  • English: professional

My time zone

  • Central European Time (Amsterdam)

Frequently asked questions

What is GoReply?

GoReply is a platform designed for businesses focusing on Corporate Social Responsibility (CSR) and Environmental, Social, and Governance (ESG) reporting. It enables employees to engage in skill-based, paid volunteering, with the proceeds directed towards charity.

This not only facilitates the organization of meaningful volunteer work that leverages employees' professional skills but also enhances the social impact of a company's CSR initiatives.

GoReply serves as a bridge, connecting skilled professionals with opportunities to use their expertise for social good while supporting the CSR goals of their employers

How does GoReply handle privacy and data security?

At GoReply, we take privacy and data security very seriously. We have robust measures in place to protect your information. For more details, please refer to our Privacy Policy

How do I get started with GoReply?

You can sign up for GoReply directly from our website. Once you've created your account, you can set your compensation rate, choose your charity, share your profile URL on socials and start receiving short consultancy sessions.

Can I refund a payment?

Once a consultation is paid for, you retain the option to accept or deny the request. If you choose to deny it, the payment will be refunded. Upon accepting a consultation request, you must schedule a date and time for the session within seven days. Failure to do so will result in a refund of the consultation fee.

How do I report a problem or get technical support?

If you're experiencing any problems or need technical support, please reach out to our customer support team. You can contact us directly through our contact form or via email.

Starting at €40

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