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Profile picture of Juan Barrera
Profile picture of Juan Barrera

Juan Barrera

Role: Senior Production Support Analyst

Industry: Information Technology and Services

5% of my earnings will be donated

to Amnesty International

About me

Hello, I'm Juan Barrera, a seasoned expert in IT service management and cloud solutions. With a robust background in ServiceNow and Salesforce CRM systems, I've honed my skills in database management and DevOps support, ensuring seamless operations and migrations for businesses in the healthcare sector.

My proficiency with AWS and Microsoft Azure has been pivotal in optimizing cloud resources and applications. I specialize in Incident and Change Management within ServiceNow, as well as providing self-service options through Service Catalogs, which have been instrumental in streamlining IT services.

I'm passionate about troubleshooting and conducting cost analysis for production applications. By focusing on optimizing resource allocation and implementing auto-scaling, I ensure cost-efficiency without compromising performance. Let's connect to enhance your IT infrastructure and drive your business forward.

Languages

  • English: native

My time zone

  • Pacific Time (Los Angeles)

Frequently asked questions

What is GoReply?

GoReply is a platform designed for businesses focusing on Corporate Social Responsibility (CSR) and Environmental, Social, and Governance (ESG) reporting. It enables employees to engage in skill-based, paid volunteering, with the proceeds directed towards charity.

This not only facilitates the organization of meaningful volunteer work that leverages employees' professional skills but also enhances the social impact of a company's CSR initiatives.

GoReply serves as a bridge, connecting skilled professionals with opportunities to use their expertise for social good while supporting the CSR goals of their employers

How does GoReply handle privacy and data security?

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How do I get started with GoReply?

You can sign up for GoReply directly from our website. Once you've created your account, you can set your compensation rate, choose your charity, share your profile URL on socials and start receiving short consultancy sessions.

Can I refund a payment?

Once a consultation is paid for, you retain the option to accept or deny the request. If you choose to deny it, the payment will be refunded. Upon accepting a consultation request, you must schedule a date and time for the session within seven days. Failure to do so will result in a refund of the consultation fee.

How do I report a problem or get technical support?

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Starting at $30

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