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Profile picture of Sabrina James
Profile picture of Sabrina James

Sabrina James

Role: Tier 2 Tech Support

Industry: Software Repair

About me

My passion for helping people is evident in the work I do, and I take pride in ensuring that every customer leaves satisfied and well informed. With my knowledge of computer software, I am able to diagnose and repair issues that may arise in your wireless network, device security, main operating system(Windows), etc. In addition to my technical expertise, I continuously aim my focus on open communication and demonstrating the ability to explain complex technical concepts in a way that is easy for anyone to understand. If you’re looking for someone who is dedicated to providing top-notch customer service and has a genuine love of helping others, I am the answer to your problems!

Languages

  • English: native

My time zone

  • Central Time (Chicago)

Frequently asked questions

What is GoReply?

GoReply is a platform designed for businesses focusing on Corporate Social Responsibility (CSR) and Environmental, Social, and Governance (ESG) reporting. It enables employees to engage in skill-based, paid volunteering, with the proceeds directed towards charity.

This not only facilitates the organization of meaningful volunteer work that leverages employees' professional skills but also enhances the social impact of a company's CSR initiatives.

GoReply serves as a bridge, connecting skilled professionals with opportunities to use their expertise for social good while supporting the CSR goals of their employers

How does GoReply handle privacy and data security?

At GoReply, we take privacy and data security very seriously. We have robust measures in place to protect your information. For more details, please refer to our Privacy Policy

How do I get started with GoReply?

You can sign up for GoReply directly from our website. Once you've created your account, you can set your compensation rate, choose your charity, share your profile URL on socials and start receiving short consultancy sessions.

Can I refund a payment?

Once a consultation is paid for, you retain the option to accept or deny the request. If you choose to deny it, the payment will be refunded. Upon accepting a consultation request, you must schedule a date and time for the session within seven days. Failure to do so will result in a refund of the consultation fee.

How do I report a problem or get technical support?

If you're experiencing any problems or need technical support, please reach out to our customer support team. You can contact us directly through our contact form or via email.

Starting at $35

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