Frequently asked questions

General questions

What is GoReply?

GoReply is a platform that facilitates interactions between two parties or people. It acts as a payment wall for contact requests. Examples are sales people that want to pitch their product or service to decision makers, entrepreneurs requiring advice from an expert, a home-owner that likes to get interior advice from an interior expert or fans that want to interact with their influencer. The person or party who receives the contact request can set a compensation rate of which a part is donated to charity.

Who can use GoReply?

GoReply is designed for anyone who values their time and expertise and wants to manage their contact requests more effectively. This includes but is not limited to decision-makers, executives, consultants, influencers, and freelancers.

How does GoReply benefit its users?

GoReply users can monetize their time and expertise, reduce unsolicited contact requests, and contribute to a charity they care about.

What platforms does GoReply integrate with?

Initially, GoReply works with every mail client. However, we have plans to integrate with LinkedIn, Instagram, and Twitter in the near future. We're also launching personalized profile pages where users can share their expertise and set their contact request price.

How do I set my compensation rate?

When you sign up for GoReply, you will be guided through the process of setting your compensation rate. This is the amount a person must pay to make a direct contact request with you.

Can I change my compensation rate?

Yes, you can adjust your compensation rate at any time through your GoReply account settings.

How does GoReply handle privacy and data security?

At GoReply, we take privacy and data security very seriously. We have robust measures in place to protect your information. For more details, please refer to our Privacy Policy

How do I get started with GoReply?

You can sign up for GoReply directly from our website. Once you've created your account, you can set your compensation rate, choose your charity, and start receiving contact requests.

Does GoReply have a mobile app?

As of now, GoReply is a web-based platform, but we're actively working on developing a mobile application to provide our users with even more flexibility and accessibility.

How do I report a problem or get technical support?

If you're experiencing any problems or need technical support, please reach out to our customer support team. You can contact us directly through our contact form or via email.

Can I cancel my GoReply account?

Yes, you can cancel your GoReply account at any time. Please note that any pending donations from your account will still be made to your chosen charity. You can cancel your account by contacting

How can I stay updated on GoReply’s new features and integrations?

You can stay updated on all our latest features and integrations by following us on our social media platforms, and regularly checking our website.

Charity and donations

How does the charitable donation work?

A minimum of 10% of the compensation paid via the platform is donated to a charity. The charity must either align with the United nations Sustainable Development Goal or has to be a recognized charity as listed on the supervising Organization such as CBF in the Netherlands or in the United States.

How does GoReply calculate its own charitable donations?

GoReply donates 10% of its net earnings each year to charities that align with the UN's Sustainable Development Goals.

Can I change my charity of choice?

Yes, you can change your charity of choice at any time, as long as the new charity aligns with the SDG of the UN or a recognized charity by the supervising organization of your country.

What if my preferred charity is not an official recognized charity?

To ensure that our contributions are making a meaningful impact, we require that all chosen charities align with at least one of the 17 SDGs. If your preferred charity does not meet this criteria, we encourage you to choose another organization that is officially recognized as a charitable organization and aligns with your interests.

How can I nominate a charity for approval?

If the charity you want to support isn't on our pre-approved list, you can nominate it for review. Please contact our customer support team with the details of the charity, and they'll guide you through the process.

Earnings and payments

How does GoReply ensure the donated funds reach the right charities?

GoReply handles all the logistics of transferring the donation from the contact request to the respective charities. We have a system in place to ensure that the funds reach the right charities in a timely manner. Based on the total transaction volume we will process the payments to each charity Monthly or quarterly. We will publish all donations on our website.

Can I refund a contact request payment?

Once a contact request is paid for you can still accept or deny the contact request. When you deny a contact request the money will be refunded. When you accept a payment request you will have to supply a reply within 7 days. If a reply is not send within 7 days the contact request will be refunded.

How often are donations made to the charities?

Donations accumulated from contact requests are sent to the respective charities on a regular basis, such as monthly or quarterly based on the total amount that is due to that specific charity. We will publish all donations on our website.

How can I track my donations?

GoReply provides a dashboard where you can track your earnings and see how much you've contributed to your chosen charity.

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