Frequently asked questions

Charity and donations

How does the charitable donation work?

You control the portion of your earnings donated to charity. Set the percentage (0-100%) and select your preferred charity in your account settings. If your chosen charity isn't listed, please contact us, and we'll add it to our list.

How does GoReply calculate its own charitable donations?

GoReply donates 10% of its net earnings each year to charities that align with the UN's Sustainable Development Goals.

Can I change my charity of choice?

Yes, you can change your charity of choice at any time, you can change this in your account settings. If your chosen charity isn't listed, please contact us, and we'll add it to our list.

What if my preferred charity is not an official recognized charity?

To ensure that our contributions are making a meaningful impact, we require that all chosen charities are an officially recognized charity. If your chosen charity isn't listed, please contact us, and we'll add it to our list.

How can I nominate a charity for approval?

If the charity you want to support isn't on our pre-approved list, you can nominate it for review. Please contact our customer support team with the details of the charity, and they'll guide you through the process.

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