Frequently asked questions

The pricing of GoReply is determined by a combination of a corporate rate, which varies based on the number of employees, and a Stripe processing fee that depends on the payment method used.

GoReply handles all the logistics of transferring the donation from the contact request to the respective charities. We have a system in place to ensure that the funds reach the right charities in a timely manner. Based on the total transaction volume we will process the payments to each charity Monthly or quarterly. We will publish all donations on our website.

Once a consultation is paid for, you retain the option to accept or deny the request. If you choose to deny it, the payment will be refunded. Upon accepting a consultation request, you must schedule a date and time for the session within seven days. Failure to do so will result in a refund of the consultation fee.

Donations accumulated from contact requests are sent to the respective charities on a regular basis, such as monthly or quarterly based on the total amount that is due to that specific charity. We will publish all donations on our website.